University of Reading - Showcasing Excellence

Tags: efficiency | catering | food services

A decade ago the University of Reading’s catering service was losing £600k a year. But following a major re-organisation and refurbishment, the in-house operation has never been stronger. In the last three years bar income has grown by 600% and retail sales by 67%. The department is now self supporting, paying all rates and generating an annual surplus of £50k.
The once institutionalised work culture has been replaced by a competitive catering team hungry to drive sales through new ideas.